Job Description

The role of Business Analyst(s) should show dynamic communication, analytical, and problem-solving skills to support the business in general and to ensure best in class processes and outcomes for our customers.

Key Responsibilities

• Analyse and document business processes and rules together with associated information flows
• Capture and develop Business Requirements for all users
• Identify & specify Business Acceptance criteria for each department
• Produce design specifications to enable improvements and better standardisation across all department’s adherence to the IT Solutions Group standards of quality and performance
• Maintenance of a company-wide Documentation Library
• Maintain personal schedule of delivery commitments including weekly updates to the Reporting Managers
• Any other duties the Reporting Managers deems necessary to achieve planned targets

Qualification:

• Degree level education (desirable)
• Recognised Certification applicable to business analysis
• Previous experience as a competent Business Analyst (desirable)
• Experience of working with various departments and business users in a project context
• Knowledge of the transport and logistics industry (desirable)
• Highly self-motivated and directed
• Keen attention to detail
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• High level of competency with desktop productivity tools such as word processing, spreadsheets, presentation and process mapping tools
• Being able to present on visual paradigm or keynote
• Willingness to work flexible hours to suit business requirements either from home or other locations if required